There
is something special about a place that has such a specific mission and manages
to stick so closely to that mission. In Search of Excellence was a management
book popular in the 80’s that called that “sticking to the knitting.”
I
find myself similarly intrigued by retail and service businesses that do only
one thing, but work hard to make themselves the best they can be at that one
thing. Common sense would indicate that these companies would need to be
better than their more diversified competitors in order to survive.
It
seems that these companies and organizations are staking a claim on being the
best at their particular focus and are certain enough of their superiority that
they operate without the safety net of diversification.
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