Friday, June 21, 2013

Digital Snake Oil Salesmen

I have noticed lately that just about any problem you have can be solved by way of some sort of electronic communications.  You can get rich via webinar, loose weight from a blog, and repair your love life with an online conference with a the company's registered Lothario.  You can do even better if you also purchase the e-book.

Or so they say.

It has been the history of each new media that the earliest adapters are the purveyors of porn and magical remedies for all that ails you.  The snake oil salesmen.  The internet and social media are no different.

What is different is the democratic nature of the internet.  An ad for Rolls Royce gets largely the same treatment as the con man selling magic pills.  In print media, there are expensive, high status publications in which the cost of entry is enough to keep out at least the most questionable of advertisers.  The same thing for television and radio.  Not so much with the internet.

The same open qualities of the internet that allow a young musician to post her new songs on You Tube and find an audience and an entrepreneur to find a disperse but loyal customer base, make it ripe territory for other, less desirable uses.  I don't think we can, or should, try to prevent these uses.  I do think that we need to learn to be smart consumers.

Also, I think it is important for reputable businesses to embrace the possibilities of internet media options.   As has happened time and time again, when reputable companies step up and establish a strong presence in a media, the snake oil salesmen tend to get pushed to the side.  Which is a better place for them!

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